SHIPPING POLICY
Effective Date: 17-02-2026
At Astro Satyaki, physical gemstone products are dispatched after successful payment confirmation.
Order Processing
Orders are processed manually after payment verification.
Dispatch is typically done within 2–4 business days, depending on product availability and sourcing.
Shipping Method
Orders are shipped through trusted courier services such as:
DTDC
India Post
The choice of courier may vary depending on service availability and delivery location.
Delivery Timeline
Delivery timelines may vary based on:
Customer location
Courier partner
External factors beyond our control
Estimated delivery time is usually between 3–10 business days after dispatch.
We do not guarantee specific delivery dates.
Tracking Information
Tracking details will be shared with the customer once the order is dispatched.
Incorrect Address
Customers are responsible for providing accurate shipping information.
We are not responsible for delays or delivery failure due to incorrect address details provided by the customer.
Delays Beyond Control
Astro Satyaki shall not be held liable for delays caused by courier services, weather conditions, or unforeseen circumstances.