PRIVACY POLICY

Effective Date: 17-02-2026

Welcome to Astro Satyaki (https://astrosatyaki.com).
We are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and safeguarded.

By using our website, booking consultations, or purchasing products, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

• Full Name

• Email Address

• Phone Number

• Date, Time, and Place of Birth (for consultation purposes)

• Shipping Address (for physical product delivery)

Payment Information

Payments are processed securely through third-party payment gateways.
We do not store or have access to your card, UPI, or banking details.

Technical Information

• IP address

• Browser type

• Device information

• Cookies and usage data

How We Use Your Information

We use your information to:

• Schedule and conduct consultation sessions

• Deliver purchased gemstone products

• Communicate order confirmations and updates

• Provide customer support

• Process refunds or replacements (if applicable)

• Resolve disputes and comply with payment gateway requirements

• Improve website functionality and user experience

We do not sell, rent, or trade your personal information to third parties.

Data Security

We implement reasonable administrative and technical measures to protect your personal data.

However, no online system can be guaranteed to be 100% secure. By using our services, you acknowledge this inherent risk.

Third-Party Services

We may use trusted third-party services including:

• Payment gateway providers

• Courier and shipping partners

• Website analytics tools

These third parties operate under their own privacy policies.

Cookies

Our website may use cookies to enhance user experience and analyze traffic.

You may disable cookies through your browser settings if you prefer.

Data Retention

We retain personal information only for as long as necessary to:

• Provide services

• Fulfill legal obligations

• Maintain transaction records

Your Rights

You may request to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your information

Such requests can be made through our contact details below.

Legal Compliance

We may disclose personal information if required to:

• Comply with applicable laws

• Respond to legal processes

• Fulfill payment gateway or regulatory requirements

Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page.

Contact Information

If you have any questions regarding this Privacy Policy, please contact:
Astro Satyaki

Email: support@astrosatyaki.com
Phone: +91 95631 92373